Cookie Policy
Understanding cookies and how we use them
Last updated: 2 November 2025
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
How We Use Cookies
Safe Haven Mental Health Project uses cookies for the following purposes:
- To remember your preferences and settings
- To understand how you use our website and improve user experience
- To analyze website traffic and performance
- To ensure our website functions properly
Types of Cookies We Use
1. Strictly Necessary Cookies
Required - Cannot be disabledThese cookies are essential for our website to function properly. Without these cookies, services you have requested cannot be provided.
| Cookie Name | Purpose | Duration |
|---|---|---|
session_id |
Maintains your session as you navigate the site | Session |
cookie_consent |
Remembers your cookie preferences | 1 year |
2. Performance & Analytics Cookies
Optional - Can be disabledThese cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve our website and user experience. All information is aggregated and anonymous.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
_ga |
Google Analytics - distinguishes users | 2 years | |
_ga_* |
Google Analytics - maintains session state | 2 years | |
_gid |
Google Analytics - distinguishes users | 24 hours |
Google Analytics:
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. Learn more: Google Privacy Policy
3. Functional Cookies
Optional - Can be disabledThese cookies allow our website to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features.
| Cookie Name | Purpose | Duration |
|---|---|---|
preferences |
Stores your site preferences | 1 year |
emergency_toast_shown |
Remembers if you've seen the emergency help notification | Session |
4. Third-Party Cookies
Optional - Can be disabledWhen you use embedded content from third-party services (such as YouTube videos, social media share buttons, or maps), these services may set their own cookies.
Third-party services we may use:
- YouTube: For embedded videos - Privacy Policy
- Social Media Platforms: For sharing content - Check individual platform privacy policies
- Payment Processors: For donation processing - Check processor's privacy policy
How to Manage Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:
Browser Settings
Most web browsers allow you to control cookies through their settings. However, if you block cookies, you may not be able to use all features of our website.
Opt-Out of Google Analytics
You can prevent Google Analytics from recognizing you on return visits by installing the Google Analytics Opt-out Browser Add-on:
Download Google Analytics Opt-out Add-onDo Not Track (DNT)
Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Our website currently respects DNT signals.
Session vs. Persistent Cookies
Session Cookies
Temporary cookies that expire when you close your browser.
Purpose: Enable basic website functionality during your visit.
Persistent Cookies
Remain on your device for a set period (as specified in the cookie).
Purpose: Remember your preferences for future visits.
Impact of Disabling Cookies
If you disable or refuse cookies, please note that:
- Some parts of our website may become inaccessible or not function properly
- You may need to manually adjust preferences every time you visit
- We won't be able to remember your cookie consent preferences
- Certain personalized features may not be available
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our cookie practices. Please check this page periodically for updates.
The "Last updated" date at the top of this page indicates when the policy was last revised.
Questions About Cookies?
If you have questions about our use of cookies, please contact us:
Email: privacy@safehavenmh.co.uk
General enquiries: info@safehavenmh.co.uk